Page last updated on November 9th, 2021
How we use your information
This privacy notice tells you what to expect when Team Consulting collects personal information. It applies to the information we collect about:
- Visitors to our website
- Visitors to our office
- People taking part in our user research studies
- Job applicants
- Team Consulting events
- Clients who use our services and those who subscribe to our marketing information which could include newsletters and our magazine, Insight
Visitors to our website
When someone visits www.team-consulting.com we use third party services, e.g. Google Analytics and Dot digital, to collect standard internet log information and details of visitor behaviour patterns.
If you choose to provide us with your postal address or email address and consent to receive marketing material, this information will be stored in our secure contact management system and also added to our third party provider’s secure database to deliver our communications. We will endeavour to ensure that the content that is sent to you is relevant or interesting to you and/or your business.
At any time you can opt-out of receiving marketing emails by following the clear ‘unsubscribe’ link at the bottom of each email. At any point you can also ask to be removed from our database by contacting:
Team Consulting Ltd
Abbey Barns, Duxford Road
Tel: +44 (0)1799 532700
Email: [email protected]
Visitors to our office
CCTV is used in our office for personal safety and security reasons. The data will be stored for 30 days before being deleted from our servers. Signage is in place to inform visitors that we have CCTV and access to the data is controlled by Team’s Facilities Manager.
People taking part in our user research studies
Recruitment and payment for the research is generally undertaken by our recruitment partners who are responsible for keeping personal details secure.
Where Team collects personal data for studies, the information is held securely with restricted access and is not shared with any other organisation unless prior consent is provided.
Data will be retained for the period agreed with our client, which is normally 10 years and then deleted or put beyond use.
This notice guides our processing of any personal data that is provided by job applicants to Team Consulting Ltd (‘Team’) and you should read it before submitting any of your personal data to us either via our [email protected], other team email addresses, via 3rd party portals (e.g. Cambridge Network) or via post.
Any personal data that you submit to Team for the purpose of applying for employment will be used for the purpose of matching you to current or future job vacancies at Team, keeping you informed of relevant future job vacancies at Team, for compiling recruitment statistics or trends information, and for managing our third party agreements with recruitment suppliers. The personal data would typically include but not be limited to your name, home address, e-mail address, contact mobile/telephone numbers, CV and covering letter, and any other information relevant to your application.
Team will store your personal data securely in our GDPR compliant, cloud-based, recruitment system called Workable, and only share it within the organisation with those individuals involved in the recruitment process and for the purposes of assessing your suitability for a position with Team. Team will only disclose your personal data outside of the organisation if we reasonably believe we are obliged to do so for legal reasons e.g. to HMRC for the purpose of tax collection or in connection with a criminal investigation.
By submitting your personal data you are consenting to your data being processed within third party software, including cloud based packages, on Team’s servers and by our staff. Any third parties will be acting under obligations of confidence and Team will have conducted due diligence checks on the security measures taken within the software packages to protect your personal data.
We are entitled to hold your personal data for the legitimate purpose of human resource management so if your application to Team is successful and you become an employee your data will be transferred into our personnel system and files.
In the event that your application is unsuccessful we will keep your personal data for 12 months after which time it will be destroyed unless we assess it is in our legitimate interest that you may be suitable for potential future vacancies that become available within Team. The only exception to this rule is where an application made to a specific recruitment campaign that results in an individual becoming a sponsored employee. In this case we defer to the retention period the UK Border Agency advises for keeping candidate information to support a Resident Labour Market Test.
All personal data relating to any individual that has been employed by Team but whose employment has terminated, will be destroyed after 7 years beyond their termination date unless the personal data is of historical value e.g. that of a Founder.
At all stages Team will use all reasonable endeavours to ensure your personal data is stored securely and is maintained and up to date. You can contact Team at any time to update your personal data or related information, or to ask that we remove your data from our system.
Team Consulting events
When you sign up to Team Consulting online events you will register with one of our event partner.
Zoom (https://zoom.us/) in accordance with their privacy and security settings. Zoom is a widely used video conferencing platform, and a service that Team Consulting pays for. By registering for our events, you acknowledge that Team Consulting will have access to your registration details and any personal data that applies, including your full name, email address and telephone number. Team Consulting may also send follow up emails with relevant content following the event, which you are free to unsubscribe from at any time via the link provided in each email.
If you participate in a Recorded Meeting or you subscribe to Zoom cloud recording services, they collect information from you in connection with and through such Recordings. This information may include personal data. Meeting hosts (in this case Team Consulting) are responsible for notifying you if they are recording a meeting, and you will generally hear a notice or see an on-screen notification when recording is in progress.
Much of the personal data collected by Zoom are collected on behalf of their customers (e.g., Team Consulting). Under data protection legislation (such as the UK GDPR, EU GDPR or CCPA in California), Zoom are the “processor” of that personal data (i.e. Zoom acts as a service provider on behalf and at the direction of the customer), and the customer is the “controller” of that personal data (i.e. decisionmaker on how the data is used). For example, Team Consulting, as the customer, may determine when meetings can be recorded and how long they are kept. At the customer’s direction, Zoom may provide reports containing personal data relating to the customer’s account.
Zoom does not exchange your personal data with third parties for payment, even if you do not opt-out of the “sale” of information. If you opt-out, they will adjust your preferences accordingly.
For more information on how Zoom collects or process your personal data, please click here.
Please note that Eventbrite will securely store any personal data you submit upon registering in its United States servers. By registering for our events, you acknowledge that Team Consulting will have access to your registration details through Eventbrite and all of your personal data that Eventbrite stores, including your full name and email address. Following the event, Team Consulting may also send follow up emails with content it deems relevant to you, which you can unsubscribe from at any time via the link provided in each email.
Clients who use our services and those who subscribe to our Insight magazine
Client contact details and those people who subscribe to our marketing activities are stored in our secure CRM system. We use a third party to manage our marketing communications and marketing lists are copied into their system for this purpose. Only people who have given explicit consent are included on these lists. At any time people can change their consent preference either by unsubscribing from emails or by contacting [email protected]
Subject access requests and right to amendment / erasure
Individuals can find out if we hold any of their personal information by making a ‘subject access request’, in writing to Team Consulting FAO Data Protection Co-ordinator. If we do hold information about you we will:
- Give you a description of it
- Tell you why we are holding it
- Tell you who it has been/could be disclosed to
- Let you have a copy of the information
You may also request that data is amended to keep it up to date or the ‘right to erasure’, when we will delete any information we hold on you or put it beyond use, unless a regulatory or legal reason prevents this.
Proof of identification will be required.
If you would like further information on our security or data protection, please contact our Data Protection Co-ordinator at the address above.