Building a harmonious ecosystem

We design coherent digital health experiences by integrating physical products and digital touchpoints across the patient and HCP ecosystem, from devices and IFUs to apps, training and connected services. Guided by a deep understanding of medical device interaction, use-related risk and human behaviour, we identify where digital creates value and optimises safety, performance, usability, onboarding and sustained engagement.

Shaped by frequent user feedback, our digital and physical UX experts deliver holistic solutions across embedded hardware, connected devices and mobile apps that fit seamlessly into people’s lives, unlock meaningful use data and, where needed, drive behaviour change.

Connected health solutions

Digital applications

We design and develop iOS and Android apps and browser-based web portals that integrate seamlessly with connected medical products to meet the needs of patients, healthcare professionals and caregivers. From digital companions that support adherence through symptom and medication tracking and reminders, to streamlined web portals that highlight the most important data for users or clinicians, we tailor each solution to its intended purpose.

The solutions we help you create can also provide educational resources and enable secure data sharing with healthcare providers or caregivers, helping support effective treatment, informed decision‑making and ongoing engagement throughout the care journey.

Connected drug delivery

We design connected, seamless solutions which offer real-time tracking, patient reminders, and remote monitoring to improve adherence and enable personalised, data-driven care. By combining real-time data capture, patient reminders and remote monitoring, we help you create solutions that enable clinicians to track progress and make informed decisions beyond the clinic.

Pairing physical technology with mobile apps and software, we design solutions that capture patient-reported outcomes and behavioural data, allowing you to continuously monitor your solution on market. For more advanced devices, we also help you explore how therapies can be optimised with AI.

MedTech UX and UI design

We design user interfaces that simplify the usability of complex medical systems, enabling them to fit seamlessly into clinical workflows. Considering the entire system from the outset, we help you translate intricate processes into clear, logical interactions, reducing cognitive load for clinicians and supporting safe, efficient decision-making in high-pressure environments.

From a liver perfusion system for surgical environments, to a nanoencapsulation device for cell therapy manufacturing, we help our clients design solutions that balance ease of use with clear visual design, creating intuitive experiences that are easy to learn and reliable to use in practice. The result is a user-centred product that meets regulatory expectations and integrates smoothly into real-world healthcare settings.

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Transforming point of care diagnostics

Find out how we created a first-generation, CE marked Point of Care strip reader for LumiraDx.

Read the case study

Delivering smooth onboarding and repeated use

For a successful connected system, it’s important that your user experience is robust and seamless, with minimised set-up steps to ease the burden on your user. Good onboarding is critical, so we help you find the best way to get users set up and introduced to your product.

To support repeated use, we explore how your system fits within the wider digital environment your users navigate daily. Our design team identifies simple, effective ways to encourage continued interaction, ensuring your product remains easy to return to and intuitive to use. We also carefully consider how your system operates among other apps and devices your users may regularly encounter.

Cost-effective prototyping and simulations

We use low‑cost development technologies and rapid prototyping methods to help you explore connected medical device concepts quickly and efficiently. This approach allows you to test core functionality, compare different use cases and validate early design decisions without committing to full engineering effort.

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System design

Collaborating with all stakeholders allows us to consider the entire medical system from the project outset, including hardware design, connectivity options and data security. When you require a fully customised system, we design and build this to provide an optimal user experience, while adhering to regulatory requirements.