Katrina works as part of our office management team based on reception, acting as the first point of contact for all visitors and incoming calls to our offices.

“As soon as you walk through the door you get a sense for the amazing atmosphere and friendly environment which we get to work in every day. The building and its surroundings are absolutely beautiful. It is very clear to see that everybody is extremely passionate about the job that they do.”

“I have always enjoyed being front-of-house and the first point of contact. My role is very varied with each day being a different, and I enjoy being involved with different departments and providing assistance as and when required alongside my core duties.”

“I think that first impressions are essential because ‘you never get a second chance to make a first impression’, so creating a positive experience can create long-lasting business relationships.”

Before starting at Team in 2014, Katrina worked for a pharmaceutical company as a senior facilities assistant for over three years. Katrina holds a number of qualifications including a BIFM – Foundation Course: Understanding Facilities Management; IOSH Managing Safely; a diploma in Health, Safety, Security and Employment Standards; and a level 2 certificate for Service Sector Receptionists.