Diane is responsible for the operational management of Team’s Human Factors (HF) activities. She is primarily focused on resourcing projects and offering support and review to colleagues, but also works to ensure we are meeting requirements established via client contracts or by legal and ethical guidelines for research and data protection. Occasionally Diane is allowed out to run studies – in recent years she has particularly enjoyed working with clinical teams to implement HF studies involving administration of drug or placebo run under clinical protocols.

“Learning more about clinical practice, explaining HF to clinical teams and working in hospitals and clinics with researchers has been a highlight of my career. It has given me another opportunity to balance softer interpersonal skills with the analytical mindset and attention to detail required to deliver robust results for our clients.”

“The regulatory requirement for robust human factors engineering in medical device development is well established. Team’s ability to deliver analytically as well as empirically – several of the HF group have first degrees in mechanical or product design engineering – means that clients know they can rely on us to deliver thoughtful yet rigorous research with recommendations that are appropriate for the technology and manufacturing constraints.”

Diane has worked full-time in human factors since 2009, and has managed or contributed to dozens of projects involving various drug delivery and surgical devices, including inhalers, pens, and auto-injectors, transdermal and nasal delivery devices. In the past few years she has conducted over a thousand interviews with healthcare professionals and patients across a range of therapy areas including diabetes, asthma, Parkinson’s disease, hepatitis C, rheumatoid arthritis, multiple sclerosis and cystic fibrosis.